Episode Transcript

Can Versus May
Episode 15: August 12, 2007

Hello, and welcome to the Modern Manners Guy’s Quick and Dirty Tips for a More Polite Life.

A while back, Grammar Girl received a rather snooty comment about the use of "can" versus "may."  We did do an episode on correcting other people's grammar, and we'll put a link to that episode up in the transcript.  But today, we'll step into Grammar Girl's territory a little bit to address the use of "can" and "may."

Let's say that you are a three-hundred pound Olympic power-lifter, and you are boarding an airplane.  You see a petite, elderly person in front of you struggling to get a small case into the overhead compartment.  You ask the elderly gentleman, "Can I help you with your case?" and he replies, "Although I am not an expert in physics or physiology, I think you probably could lift this case," and continues struggling.  Now let's say you try it again, but this time you ask, "May I help you with your case?" and the gentleman gratefully replies, "Oh, yes! I do need a little help, and you are so kind to offer your assistance!" 

Of course this example is only to make a point: that "can" and "may" have different meanings.  The verb "can" roughly means to be able to do something, while "may" in this case means to have permission to do it.  So if you ask someone if you can do something it's like asking, "In your opinion, do you think I am able to do this?" while if you ask if you may do it, it's like asking, "Would it be OK with you if I did this?"

Now, back in the real world, the most important thing is that you did offer to hold a door, lift a package, rescue the cat from a tree, or help in some way.  It is certainly an added benefit if you can speak politely and with good grammar while you do it, but the most important thing is your kind offer to help. 

So remember, if you want to be on your best manners and grammar, ask questions like, "May I take your coat for you?" or, "May I clear your plate?" or, "May I pet your dog?"

So may all your days be filled with kind gestures,
and thank you for listening to quick and dirty tips for a more polite life.

Send your question and comments to manners@quickanddirtytips.com Or leave a voicemail at 206-666-4MrM. The Modern Manners Guy is part of the quick and dirty tips network. Check out the other great shows at QuickAndDirtyTips.com
 

Comments (5) for Can Versus May |  Subscribe to Comment

sharon Says:
4/26/2008 11:50:09 PM
when answering a business phone in customer service, should it be answered..Thank you for calling blah blah blah, my name is Sharon. Can I help you? or May I help you?
Tusha Says:
10/21/2007 9:19:40 AM
excellent !!!
Dan L. Says:
8/24/2007 6:37:07 PM
Sales clerks who ask "Can I help you?" are a bit irksome. If they can't, they shouldn't be working there, or at the very least they shouldn't be bothering me. (After the fact, I could answer the question "Did I help you?") Doubly irksome is finally making it to the head of a queue and getting asked "Can I help you?" as if waiting in line is insufficient indication that I'm seeking assistance. A cheerful "How may I help you?" would get the transaction off to a much better start.
Dee Says:
8/22/2007 10:03:50 PM
I like this because it's brief, understandable and as a human sincere feel.
Tim Says:
8/13/2007 12:37:58 PM
In the battle for the title of "Most Mannerless", I would say that the sarcastic grammar correctors win hands down over those with the sincere but grammatically incorrect offer of help.

Add Comment

 *
 *
 *
  Image to deter spam submissions
  To deter spam submissions, please type the letters from the image into the box below:
 *
 
  Fields marked with "*" are required